Openreach engineer has diverse backgrounds, with varied experiences. We’re looking for engineers with an ability to connect with people, and a willingness to get stuck in.
As one of our engineers you could be responsible for building our network, or installing and maintaining broadband for our customers – covering residential customers as well as businesses on behalf of a variety of communication providers.
You won’t have to work from a fixed place because this is not an office job. You’ll be traveling, in your vehicle, and outside, breathing fresh air, in contrast. You’ll work in a variety of settings and locations, including our telephone exchanges, which serve as our main points of contact with clients. Working at a street cabinet, at the top of a telegraph pole, or on the client’s property are all possibilities. You’ll be performing physically demanding labor, such as working at heights or climbing telegraph poles.
Since this is a customer-focused position, you will spend a good deal of your time working alone. However, because you will also be interacting with customers, working as a team, and having support available over the phone from your manager, team members, and specialized teams, you won’t actually be working alone.
Training
An orientation at our premier training facility, Yarnfield Park in Stafford, kicks off our first-rate training for the position right away. By providing you with the tools you need and the health and safety training that will serve as the cornerstone of your entire career with us, we’ll get you ready for the position. Additionally, you’ll receive a thorough introduction to Openreach and participate in our interactive customer training where you’ll learn how to deliver outstanding customer service, which will be crucial to your career.
In the coming weeks, there will be a combination of classroom instruction in our special training facilities and field practice with an experienced engineer. This is a wonderful chance to learn more about the position and ask any questions you may have to your coaches or seasoned engineers. By putting what you’ve learned into practice as you go along, the combination of classroom instruction and field experience will enable you to get the most out of your training. After a few months, you’ll be out in your van, working in the field, as a self-assured trainee engineer. You’ll truly advance throughout this time, honing your abilities while still getting the assistance you require.
